Contact Campbell Scientific Support Department
If you have followed all the above steps and you are unable to make a connection to your data logger through your CELL200 series modem, call our Support Department for assistance. Before you call, save a copy of your data logger .xml configuration file, making note of your access point name (APN), the data logger operating system (OS) version, the modem OS version (OS Date), and the signal strength and quality values.
For assistance from the Campbell Scientific Support Department, please use these telephone numbers:
United States: (435) 227-9100
Canada Toll Free: 1 (844) 454-2505
Edmonton Local: (780) 454-2505
United Kingdom: +44(0)1509 828900
Please leave a message, and a representative will return your call.