Data Collection Issues

Problem: Scheduled data collection is enabled but no data is being saved in the data files, or data is not updating on numeric or graphical display.

  • Remedy 1: Make sure that communications are enabled for the datalogger and all the devices in the communications link.

  • Remedy 2: For table-based dataloggers, make sure tables are included for collection and the table definitions are current. For array-based dataloggers, make sure the correct final storage areas are included for collection.

  • Remedy 3: Check communication state on Status Monitor. An indication of Primary or Secondary retry indicates that LoggerNet is waiting for the next collect time. If the station is waiting in Secondary Retry mode, click Collect Now or Reset Device. This will return the datalogger to the normal collection state.

Problem: Invalid Table Defs indicates that LoggerNet does not have a current copy of the datalogger table definitions.

  • Remedy: You will need to update the table definitions from the Setup Screen or the Connect Screen.

Problem: Network Paused indicates that data collection for the entire network has been suspended.

  • Remedy: You will need to go to the Status Monitor and remove the check mark from the Pause Schedule check box.