Program Crashes

If the communication server crashes, there is a possibility that files can be corrupted (note, however, that corruption is much less likely with a program crash than during a power loss, since the computer operating system remains in control and can close the files left open by the failed program). If, after a program crash, the server does not run properly, you may need to restore the data from backup.

If you have problems restarting the PC400 server after a program crash or it crashes as soon as it starts, make sure that the PC400 server has not left a process running. You can check this by going to the Windows Task Manager and selecting the Process tab. In the list of processes look for the Toolbar or one of the client applications. If one of these processes exists but the Toolbar is not running, select this process and click End Process; you will be asked to confirm the end process.